About John K. Borchardt
Dr. John K. Borchardt is a consultant and technical writer. The author of the book Career Management for Scientists and Engineers, he often writes on career-related subjects. He can be reached at jkborchardt@hotmail.com
Articles Authored by John K. Borchardt
Looking for Someone Special?
Published: April 3 2012
“Hiring is your most important task,” the late Steve Jobs, former chief executive officer of Apple, Inc., told his managers. The reason? “The team with the best players wins,” according to Jack Welch, a chemical engineer and former....
Budgeting 101
Published: January 18 2012
“Budgets are like making sausages; it is better not to see them made,” noted Otto von Bismarck, the Iron Chancellor. (As the man who combined the many German principalities into a unified nation, he was an effective manager if ever there was one.
The Patent Business
Published: December 5 2011
Patents are more than just boring legal documents. “A patent is the link between R&D and the legal processes,” notes Pierre Buffet, executive vice president of intellectual property information firm Questel. “Patents can be used for various in
Perspective On: An Academic Research Lab
Published: November 4 2011
Instrumentation laboratories in the University of Rochester (UR) Department of Chemistry play a key role in both academic research and education. Besides instruments belonging to each professor’s research group, the department also maintains a
Hiring the Best
Published: November 3 2011
“If we don't get the people thing right, we lose; it is the most important thing in all of business,” said Jack Welch, retired CEO of General Electric Company, who was named “Manager of the Century” in 1999 by Fortune Maga
Marital Status – Another Issue for Lab Managers?
Published: October 31 2011
It’s widely known that unemployment creates strain on marriage even when both partners work. New Ohio State University research on employment and divorce suggests that pressure on husbands to be wage earners remains. The focus of Liana Sayer&rs
Taking Responsibility: Essential for Good Decision-making
Published: October 10 2011
More evidence of poor decision-making as a cause for the Gulf of Mexico oil well blowout recently emerged. The sorry situation holds valuable lessons for lab managers. Houston Chronicle business columnist Loren Steffy noted, “It&
Top 10 Management Skills You Need
Published: October 4 2011
To progress in their careers, lab managers, particularly those in their first management assignment, need to develop new skills. Often they had little opportunity to do this while working full time at the laboratory bench. Yet these skills are cri
Dealing with Unplanned Early Retirement
Published: October 3 2011
Many laboratory professionals – and their managers – would like to delay their retirements. I wrote about this in an earlier blog. However, this is often not an option for scientists, engineers and technicians who lost their laboratory jo
Avoiding Scope Creep in Technical Service Work
Published: September 26 2011
Scope creep refers to uncontrolled changes in a technical service project's scope. These can swell the amount of work associated with the project. This makes the project take longer and cost more than anticipated. When this occurs neither you nor
Developing Managers for Emerging Economy Operations
Published: September 19 2011
The era of the Western expatriate manager is ending argues Jeffrey Joerres, CEO of the global staffing firm Manpower, Inc. in the May 2011 McKinsey Monthly Newsletter. It’s time for a local approach, he says. Why is this? Accordi
Double Dip Recession?
Published: September 12 2011
Throughout the summer economists have voiced disappointment in the U.S. economy. Recovery from the recession appears to have been losing steam. The Dow Jones barometer of the stock market has lost 1,000 points over couple of months. The S&P has a
Double Dip Recession
Published: September 12 2011
Throughout the summer economists have voiced disappointment in the U.S. economy. Recovery from the recession appears to have been losing steam. The Dow Jones barometer of the stock market has lost 1,000 points over couple of months. The S&P has a
Double Dip Recession
Published: September 12 2011
Throughout the summer economists have voiced disappointment in the U.S. economy. Recovery from the recession appears to have been losing steam. The Dow Jones barometer of the stock market has lost 1,000 points over couple of months. The S&P has a
Penny-wise, Pound-foolish?
Published: September 6 2011
Are lab managers being penny-wise and pound-foolish in not hiring contractors to perform work that needs to be done but that their own staff can’t handle in a first-class manner because they are already over-worked? By the number
Activity-Based Management
Published: September 2 2011
Activity-based management (ABM) is an approach to management in which work process managers—in this case, lab managers at all levels—are given the responsibility and authority to continuously improve the planning and control of operations
Employee Engagement and Workplace Stress
Published: August 22 2011
Encouraging employee engagement is a hot topic for lab managers and human resources specialists. Employees psychologically committed to their jobs are more productive and easier to manage. Yet there is a downside to high employee engagement as well.
Don’t Be Overly Commercial in Your Conference Presentations
Published: August 15 2011
Speaking at an international conference, the speaker had just completed a well-organized, polished presentation. Yet there was almost no applause. In contrast to the many questions other speakers received after their presentations, this speaker didn&
Offshore Oil Platforms Make Novel Laboratories
Published: August 8 2011
Deep water offshore oil and gas platforms can lead double lives from the time when drilling begins to after the wells are depleted and oil and gas production shut down. Platforms house the people and equipment to drill the well s and produ
Offshore Oil Platforms Make Novel Labs
Published: July 28 2011
Deep water offshore oil and gas production platforms can lead double lives from the time of their installation to after the wells are depleted and oil and gas production shut down. Platforms house the people and equipment to produce oil an
A Product Co-development Cautionary Tale
Published: July 15 2011
In many ways, the development of the Boeing 787 Dreamliner jet plane serves as an object lesson about the hazards of globalization of new product codevelopment and manufacturing. Over many years, Boeing had built its own aircraft design facilities, a
The Globalization of R&D
Published: July 13 2011
There are several forces driving globalization of R&D. The first is to better target the R&D needs and markets of other nations. A second is to spread the costs of large projects between two partners or more to reduce the risks and costs incu
Helping Staff Members Overcome Job Security Jitters
Published: July 11 2011
Employees – and lab managers as well – worried about being laid off seldom perform at their best. If many lab staff members are worried about keeping jobs, job security jitters affect overall lab productivity and morale. Th
Look for Enthusiasm in Job Candidates
Published: July 5 2011
Hiring managers should look for enthusiasm in job candidates during screening and on-site interviews. Enthusiasm indicates job candidates are interested in working for the employer and excited about their profession. This enthusiasm is usu
Accomplishing More with Less
Published: June 27 2011
The U.S. Navy offers an interesting lesson to laboratories on how to get more work done with reduced staffing levels. During the Cold War guided missile cruisers were manned by 380 people. Today those same cruisers are manned by 310 people. Future cr
Helping Staff Members Overcome Job Security Jitters
Published: June 20 2011
Employees – and lab managers as well – worried about being laid off seldom perform at their best. If many lab staff members are worried about keeping jobs, job security jitters affect overall lab productivity and morale. Th
More Lab Layoffs?
Published: June 13 2011
Throughout the spring economists have voiced disappointment in the U.S. economy. Recovery from the recession appears to have been losing steam. The Dow Jones barometer of the stock market has lost 500 points over the past month. The S&P has also
Make Job Candidates Prove Their Worth
Published: June 6 2011
It is critical for lab managers to hire job candidates who will be real contributors and not just those who have learned to interview well. So when I interview job candidates, I ask them to discuss real examples of their skills and accomplishments. I
Keeping Secrets
Published: June 6 2011
“Intellectual property has the shelf life of a banana,” commented Microsoft’s Bill Gates. So why should laboratory managers worry about keeping intellectual property confidential? Gates’ statement may be true for computers and
Holding Periodic Lab Cleanup Days
Published: June 3 2011
Excerpt taken from John K. Borchardt’s article, Proper Disposal or Reuse of Old Laboratory Chemicals, Lab Manager Magazine May 2011 issue. Having periodic cleanup days during which old chemical samples and unused/nonfunctional equipment is
Avoiding the Blame Game
Published: May 31 2011
In a perfect laboratory managers would accept staff members for taking calculated risks even if the outcome isn’t successful. Coworkers wouldn’t steal others ideas and credit would be given where it is due. Sadly, in reality some managers
Gender Disparities in Career Expectations
Published: May 23 2011
Women have lower career expectations than men. They expect lower salaries and longer periods between promotions than their male counterparts according to a new study from business professors Linda Schweitzer, Ed Ng and Sean Lyons of Carleton Universi
Expanding the Boundaries of Personal Autonomy
Published: May 16 2011
I once had a manager who equated managing his research group to being the father of a large, unruly family. Such was his personal tact that he often brought this up in group meetings. However, the analogy has some truth to it. As children mature and
Proper Disposal or Reuse of Old Laboratory Chemicals
Published: May 9 2011
Laboratories frequently accumulate bottles of old chemicals, often toxic or hazardous, that are no longer used. Laboratory managers can use several strategies to properly reuse or dispose of these chemicals. These strategies are not mutually exclusiv
Chemical Disposal and Lab Staff Reductions
Published: May 9 2011
Staff reductions can result in severe challenges to proper chemical waste disposal management. In some recent cases, entire large facilities have been closed. Some areas of research have been abandoned completely and work in others has been severely
6 C's of Managers' Career Control
Published: May 9 2011
There are six methods that you can use to control your career as a lab manager. What are the 6 C’s of control? Control the clock Some of us spend our entire careers struggling with time management. Tim
Developing New Revenue Streams
Published: May 4 2011
Developing profitable new products and processes is the major mission of corporate laboratories. Professors justify their research grants aimed at developing new knowledge by describing how the research can eventually result in new products and proce
Reducing Laboratory Workplace Discrimination Based on Sexual Orientation, Gender Identity and Expression
Published: May 2 2011
Discrimination based on sexual orientation and gender identity and expression is a significant workplace concern in part because it is related to the productivity of gay, lesbian, bisexual and transgender (GLBT) employees. As a result, lab manag
Lab Layoffs from the Manager's Perspective
Published: April 25 2011
Laboratory layoffs continue although at a substantially slower pace. Currently lab layoffs are due largely to industry restructuring. Nobody likes layoffs. That includes lower and middle level lab managers. Conducting layoffs can be very stressful fo
Recycling Closed Labs Revisited
Published: April 17 2011
It’s time to update my September 2011 “Lab Manager” article (http://labmanager.com/articles.asp?ID=718) on what has happened to closed U.S. pharmaceutical, chemical and oil industry laboratories This blog will discuss recent d
Hire the "Over-qualified"
Published: April 11 2011
When applying for jobs many older job hunters hear the dreaded words, “I’m sorry, you’re over-qualified.” Sometimes this is a euphemism for too old; sometimes it means hiring managers fear the candidate would cost too much. So
Avoid Enabling Unproductive Workplace Behaviors
Published: April 5 2011
There is a fine line between helping staff members with workplace problems and enabling them in ways that promote persistence of the problem. Of course, as a manager, you should help staff members who need it. However, you should not help staff membe
Dealing with Problem Employees
Published: March 21 2011
There are often problem employees even in downsized organizations that have already reduced their staffs. In some ways an organization such as a work group, team or department is like a person. All it takes is one problem employee and the entire orga
Hiring the Disabled often a Wise Decision
Published: March 14 2011
You have about a 20% chance of becoming disabled at some point in your career. A 2002 National Science Foundation study indicates this is the case for scientists and engineers (www.nsf.gov/pubs/2002/nsf029024/nsf029024.pdf). This report indicates, &l
Corporate Social Networks
Published: March 7 2011
Many global corporations have laboratories located in several or more countries. Laboratory managers can benefit greatly by establishing a corporate intranet social networking site or utilizing an already existing one. A corporate intranet social net
Hiring the Unemployed
Published: February 27 2011
Anecdotal information suggests that some firms place job advertisements that discourage the unemployed from applying. Employers and staffing agencies have advertised jobs in technology fields such as electrical engineering noting that only currently
Being a Good Supervisor in Tough Times. 2
Published: February 21 2011
This week we’ll continue our discussion of how to be a good manager in tough times. Additional constructive manager behaviors are discussed below. Accept responsibility Accept blame when appropriate. Pre
Showing Off Your Lab
Published: February 14 2011
Well-organized laboratory visits can help your company expand sales, recruit new employees and persuade people that your laboratory is a community asset. So it’s worth spending time and effort to organize them.
Being a Good Supervisor in Tough Times. Part 1
Published: February 11 2011
It is easier to be a good supervisor in tough times than in economically easier ones. One is faced with more difficult decisions and problems during difficult economic conditions for your employer. What are some management behaviors that can improve
Better Ways to Run Your Lab Like a Business
Published: January 30 2011
By using metrics effectively, laboratory managers can better focus their R&D efforts and be more effective in improving their firms' sales and profitability. This is essential, now more than ever, given the slow recovery from the "Great Recession."
The State of the Union Address & Industrial R&D
Published: January 25 2011
Listening to President Obama's State of the Union speech last night prompted me to think about leadership and laboratory management. I found his theme of support for American innovation encouraging but without offering specifics. "The first
Stepping into Your Boss’ Shoes
Published: January 19 2011
You suspect your boss is going to be promoted or transferred or may retire soon. How can you position yourself to be the first in line to inherit his/her job? Train for your boss's job Many laboratory staff members have only a
Hiring Temporary Staff Members
Published: January 12 2011
Corporate hiring is picking up – finally. This solves some problems for some lab managers coping with accomplishing goals with a limited number of laboratory staff members. However, resuming hiring gives rise to a new concern: making good hirin
Reducing Lab Bureaucracy
Published: January 5 2011
Lab managers can reduce overhead costs by reducing unnecessary bureaucracy. A rough rule of thumb is that larger laboratories tend to have more bureaucracy. Staff members often find their productivity increases substantially when they change jobs and
Christmas Break
Published: December 22 2010
Due to the holidays, I won't be posting new blogs until January 5. Enjoy the holidays everyone!
Hiring Impact Players
Published: December 15 2010
Impact players are employees whose knowledge, skills and work habits make them exceptionally productive. Of course, one always wants to hire new employees who have these attributes. In this post-recession period, financial managers are beginning to g
Managing Crisis
Published: December 9 2010
Taking a look at the recent Gulf of Mexico oil well blowoutthe greatest industrial accident in historylab managers can find useful examples of similar decision-making failures that can occur in laboratory environments.
Delaying Your Retirement
Published: December 8 2010
Delaying retirement? You are not alone. Many baby boomers currently are delaying their retirement. One-third plan to retire only after age 65 according to an Employment Benefit Research Institute survey. In another recent survey of more than 2,200 U.
Downsides of Flextime
Published: December 1 2010
Much has been written about the advantages of flextime for both employees and employers. However, there are downsides as well – downsides that are seldom mentioned. This is particularly the case for people working in laboratories. Safety The la
Social Networking for Laboratories
Published: November 23 2010
Laboratory managers can benefit greatly by establishing a corporate social networking site or utilizing an already existing one. Think FaceBook on a corporate intranet. The software isn't the challenge. Rather it is defining your objectives and strat
Writing Corporate Newsletters and Blogs
Published: November 17 2010
For companies marketing to a large number of customers and potential customers, newsletters and blogs offer a way to keep them in touch with customers informing them of new products and generic descriptions of how their products solved other customer
Screening Job Applicants Online - Part 2
Published: November 10 2010
Many lab managers could ignore a rising tide of incoming résumés for the past two years or so since staffing levels were frozen or being reduced. However, as they begin to hire again they have to deal with this flood. This is a particular problem for
Individual Managers Determine Gender Equity in the Laboratory
Published: November 3 2010
The primary basis for employee job satisfaction is your personal relationship with your manager. Next is importance is your personal relationship with coworkers and the people that report to you. Only then do broad personnel practices come into play.
Breaking Through Barriers to Change
Published: October 28 2010
"Better the devil you know than the one you don't." is a familiar proverb. Whether consciously or unconsciously, many lab managers are guided by this proverb in the way they manage their laboratories. The result is a static workplace culture that can
Training Staff Members
Published: October 19 2010
Lab managers have been faced with cuts in their training budgets since the recession began. Upper level managers have been cutting back on the number of employees allowed to enroll in external training programs and limiting lab staff participation in
Screening Job Applicants
Published: October 13 2010
In the wake of widespread layoffs, laboratory managers are beginning to hire again as the economy slowly recovers. Lab managers could ignore a flood of incoming résumés while staffing levels were frozen. However, as they begin to hire they have to de
Mind Mapping
Published: October 7 2010
Mind maps are used as an aid in organizing ideas and tasks, problem solving, and decision making. Lab managers can use mind mapping to design R&D projects to develop new products or process innovations and track progress of the work.
Career Building
Published: October 7 2010
While technical ability is essential to becoming a successful laboratory manager, it is not sufficient. Many outstanding scientists or engineers have failed as lab managers. It takes more than just technical ability. What is this more that outstandi
Gender Equity in the Workplace
Published: October 5 2010
The primary basis for employee job satisfaction is your personal relationship with your manager. Next is importance is your personal relationship with coworkers and the people that report to you. Only then do broad personnel practices come into play.
Corporate Newsletters and Blogs
Published: September 28 2010
For companies marketing to a large number of customers and potential customers, newsletters and blogs offer a way to keep them in touch and inform them of new products and generic descriptions of how these products solved other customers' problems. U
Staged Retirements as a Lab Staffing Option
Published: September 22 2010
Many laboratory professionals reaching traditional retirement age are finding creative ways of staying in the workforce. What they are doing is often more than just working full-time past age sixty-five. This is occurring even as many mid-career and
Coping with Staffing Needs in the Wake of the Recession
Published: September 15 2010
According to a quarterly Associated Press survey of 42 leading economists, economic growth will slow from 3.5% to 3.0% in the next 18 months (http://www.msnbc.msn.com/id/38457713/ns/business-economy_at_a_crossroads). The primary reasons are slow hiri
Training Staff Members on a Limited Budget
Published: September 9 2010
Limited training budgets pose a challenge for many lab managers. To meet their training needs we need to scrutinize both internal training programs and those offered by consultants and other external suppliers more carefully. Maintaining an effective
Recycling Closed Laboratories
Published: September 9 2010
Is there a large laboratory in your area that might close? Or is there one that has closed and reopened and is renting laboratory space? If so, this might represent a valuable opportunity for your firm.
Customer Service
Published: September 9 2010
The best single way for lab managers to promote outstanding effective technical service is to take care of the lab people who take care of customers. When the people who work for you feel valued, they will make your firms customers feel valued.
Cutting Lab Reports Down to Size
Published: September 1 2010
Lab managers don't have time to read or write unnecessarily long reports; nor do they have the time to write them.. Thick reports may look impressive but how many people are actually going to read them? So how can you write a concise report that conv
News for Lab Managers from this week's ACS National Meeting
Published: August 26 2010
ACS national meeting programming holds much of interest to industrial and government lab managers and to academic researchers in their role of lab managers running labs and supervising research students. The ACS national meeting will be held August
Unintended Consequences of Outsourcing
Published: August 19 2010
Increases in management practices such as outsourcing, hiring temporary workers and focusing on project-based teams is having an adverse effect on workers. They may also result in long-term problems for lab managers and other employers. Employee j
Chrysler’s PT Cruiser: Lessons for Lab Managers
Published: August 11 2010
The recent demise of Chrysler's once popular PT Cruiser automobile holds important lessons for lab managers. A decade ago, Chrysler Corporation introduced its PT Cruiser. The car's retro styling immediately made it popular with both car dealers and d
Writing with PowerPoint
Published: August 4 2010
Before presentation software such as PowerPoint became almost ubiquitous, many presenters would give rambling, poorly focused presentations. Preparing 35 mm slides was often too costly and took too much time for internal presentations. So speakers wo
The Wonders of Short Courses and Workshops
Published: July 28 2010
Taking useful short courses and workshops can be a major factor in career success. While taking full semester courses is often helpful, many times this isn't possible due to time constraints of job responsibilities or family duties. Often full semest
Your Lab's Role in Supply Chain Management
Published: July 21 2010
Writing in the online edition of the Wall Street Journal (http://online.wsj.com/ad/article/managingrisk-managing"), veteran business journalist Russ Banham notes, "In this era of globalization, few strategic initiatives are more global than a company
Global Management
Published: July 14 2010
Forming and managing effective global research teams with members located in far-flung countries and different time zones is a major challenge for lab managers at multinational companies and at companies outsourcing lab work overseas.
Competing Priorities
Published: July 14 2010
Doing a good job of establishing project priorities and focusing on the highest-priority projects can enable laboratories to compete effectively with labs having much larger staffs and budgets.
Changing Pharmaceutical Industry R&D Models
Published: July 14 2010
The pharmaceutical industry appears to be in the process of switching over to a different R&D model involving more outsourcing and less internal R&D than in the past. Perhaps a decade ago, pharmaceutical companies were outsourcing drug manufacturing
More on Cloud Computing
Published: July 7 2010
Cloud computing is not just for large laboratories. Data processing and storage requirements are increasing substantially for small laboratories as well. We talked about cloud computing in the April 21 edition of this blog. As noted then, cloud compu
BP Oil Spill Offers Opportunities for Lab Managers
Published: June 29 2010
Last May BP promised to spend $500 million on oil spill research relating to its big Gulf of Mexico oil spill. "We must make every effort to understand (the) impact" of the spill "on the people and environment of the Gulf Coast," said BP CEO Tony Ha
Selecting, Training, Motivating the Right People for Technical Service Positions
Published: June 22 2010
Efficient customer service plays a key role in keeping customers loyal. Effective customer service begins with selecting the right people to provide this service. The hiring process When recruiting and hiring laboratory staff, the focus is usu
Lessons from the Gulf of Mexico Oil Well Blowout and Spill for Lab Managers
Published: June 15 2010
The human and environmental tragedy that continues to unfold in the Gulf of Mexico has important lessons for lab managers. I'll be writing an article for the December issue of "Lab Manager" on the lessons in crisis management that the situation holds
Retaining Knowledge
Published: June 10 2010
The soft knowledge of your most experienced staff members is a valuable asset that can be used for commercial advantage. Allowing these staff members to leave the laboratory without capturing this knowledge means an irrecoverable loss of valuable as
Fast Track U.S. Patent Applications
Published: June 9 2010
There is a huge backlog of approximately 750,000 patent applications in various stages of review at the U.S. Patent and Trademark Office (USPTO). In 2009, it took an average of 34.6 months for patent applications to be reviewed compared to an average
How Lab Managers Can Implement Business Strategies
Published: June 3 2010
How can lab managers strengthen the alignment between their staff's activities and projects and the company's business strategy? Often laboratory staff members aren't always working on the right things. This happens for a variety of reasons. Casca
Two Perspectives on Behavioral Job Interviews
Published: May 26 2010
Behavior-based interviews have been common for more than a decade. However, if you aren't prepared for them, they can be largely a waste of time for both the manager and the job hunter. The people on both sides of the manager's desk have to prepare f
The 2 Sides of Micromanagement. 2. Reporting to a Micromanager
Published: May 20 2010
Last week we talked about the problems of being a micromanager and how to break the micromanagement habit. But what if you work for a micromanager? Reporting to a micromanager can be hazardous to your career as well as endlessly frustrating. Som
The Two Sides of Micromanagement. 1. Being a Micromanager
Published: May 11 2010
There are two sides to micromanagement. The first is the harm you do by being a micromanager. The second is the harm working for a micromanager can do to your own career. We'll talk about the first side below and the second side next week. What is
Managing the Coming Data Flood
Published: May 7 2010
Lab managers will face an increasing challenge in the next decademanaging a rising tide of data. To realize the full benefit and value of these diverse and voluminous data requires effective data management techniques, institutional arrangements, an
The Long-term Unemployed Offer Lab Staffing Options
Published: May 5 2010
Even if your laboratory is not allowed to hire many new employees, the long-tem unemployed – chemists, other scientists, engineers and lab technicians unemployed for six months or more – can offer a valuable resource of you can persuade your budget p
Is Multi-tasking All It's Cracked Up To Be?
Published: April 28 2010
Multitasking has become part of the productive professional's persona. Walking through business corridors, through airports and while driving, the professional is constantly communicating with the mindset of communicating or learning critical informa
Is It Time for Your Lab to Consider Cloud Computing?
Published: April 21 2010
Today's advent of distributed, massive-scale "cloud computing" is something of a return to the early 1980s, when computing was of a different sort. Rather than individual desktop or laptop machines, which are the current norm, workplace computers wer
The Lab Manager's Role in Preparing Patent Applications
Published: April 13 2010
Lab managers can play an important role in the process of filing patent applications on staff members' inventions. The stakes are often high when patenting a new product or process. So it's important to get everything right. Nowhere is this truer tha
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