Ronald B. Pickett is an organizational effectiveness consultant based in Escondido, Calif. He can be reached by e-mail at RonP70000@aol.com or by phone at 760-738-8638.
Published: May 2 2013
You’ve known him for years; you went to graduate school at the same time, worked on projects together, and served on the board of a professional association. You have even had dinner at each other’s homes! Now he seems to object to every idea and suggestion you come up with—and he does it in public! Today you found out that he is undercutting your authority and talking about you behind your back. What happened, what can you do about it, and how do you get control of the situation?
Published: September 5 2012
New Ways of Thinking about Communication A few years ago, I was invited to participate in a focus group. The topic was advertisements for home mortgages. We watched a number of advertisements, evaluated them, and then compared them. To me it was
Published: March 1 2012
“Steve Jobs, technologist and tastemaker of modern digital culture, described himself as a captain of product design inspiring his teams of workers, as he once said, to go ‘beyond what anyone thought possible’ and to do ‘some
Published: October 4 2011
There are managers who have learned to use psychological techniques to confuse, contort, and control members of their staff. You may never encounter one of these characters, if you are lucky. However, it’s amazing how many people immediately...
Published: July 13 2011
Structure drives behavior. The way your organization is structured—flat, crossfunctional, hierarchical or “siloed”—will drive the way your staff behaves. Think operationally, not correlationally. Watch the way things act
Published: July 13 2011
The only thing that changed was the title. The job, the responsibilities, even the pay were exactly the same, but when the title was changed to director, the relationships, levels of trust, gossip and impediments to getting things done were all o
Published: April 12 2011
Checklist for assessing personal accountability: Do your staff feel like they have a positive role in the management of the organization? Are things that need to be done identified and resolved on the spot? Is your staff given the
Published: April 6 2011
You have a wonderful staff. You have given all the assignments and now it’s time to sit back and wait for the results to roll in. Sadly, not in my world. There is a lot more to getting things done than assigning tasks.
Published: October 7 2010
Done well and consistently, performance appraisals can be one of your most important tools in becoming an excellent manager. Accuracy, truthfulness, objectivity and courage are the keys to effective performance management through performance appraisa
Published: May 7 2010
A change in behavior, in attitude or in lifestyle is not easy to achieve, and some seem near impossible. However, the change process can be understood, and change can be implemented more successfully and more reliably by following a few rules.
Published: April 2 2010
What can managers do to prevent or reduce the impact of work-life imbalance on themselves and their staff? Answers include physical fitness, recreation, distraction from the job, involvement in charitable activities, and doing things that are not con
Published: January 6 2010
As unpleasant as it seems, conflict can be one of a lab manager's best ways of discovering where problems exist among his or her staff and where values, goals, roles, statuses and perceptions are causing problems that need to be dealt with.
Published: December 3 2009
Lab Managers Need to Adjust Their Management Style to Take Generational Differences Into Account
Published: November 4 2009
Managers need to understand work groups, organizational practices and individual employee characteristics
Published: October 7 2009
For most laboratories, turnover is low and tenures are high, so the opportunity and necessity to conduct interviews is limited. But, when its necessary, the author argues that behavioral event interviews work best because the questioning format requi
Published: April 7 2009
The reality is that most scientists are pretty normal people, at least outside the laboratory setting. There are some unique characteristics that may be more prevalent in the scientific community, and most of those characteristics can contribute po
Published: September 16 2008
Each stage of development has its challenges - but the rewards are success and ease in the role of manager.
Published: July 21 2008
Each stage of development has its challenges but the rewards are success and ease in the role of manager.
Published: July 31 2007
Managers need not throw darts blindy when making decisions about promotions into managerial posts.