Original broadcast date: Wednesday, March 7th, 2012
Presenter: Chris Clarke-Epstein
Good decisions have been made, logical plans developed, and state-of-the-art equipment delivered – all that is needed for success is motivated people willing to change. But when you look around, all you see are grumpy folks dragging their heels, acting as though you’re asking them to do something extraordinary and impossible. What’s going on? You’ve hit the very human wall of change resistance.
Join Chris Clarke-Epstein, CSP, author of 78 Important Questions Every Leader Should Ask and Answer, to learn why no matter how logical your change plans are, you should expect and formulate strategies to deal with resistance that your well-thought-out change initiative will face. Chris believes that change, while not easy, can be led by smart managers willing to learn. Participants in Chris' workshops have found the skills learned very useful in their workplaces. For example, after a session with Chris, physicist Kim Kostka, Ph.D. said, “Thank you for sharing practical tools for change so effectively. Our staff uses them daily.”
As a webcast attendee, you will learn:
- The number one reason people resist change – even the changes that are in their best interests
- How to measure, identify, and counter resistance to change levels
- A three step, on-the-spot change evaluation method that, when applied, manages negative chatter
- The five best practices of leaders during change
Chris Clarke-Epstein, CSP is the principal of Change101, a consulting firm that assists leaders and their teams though change. Change 101’s international client base is found from Australia to Peoria, San Francisco to Cyprus, and Toronto to Minneapolis. Chris has written 14 books that have been published in 12 languages – all known for practical solutions that work in the real world.