A Nominal Agenda to Reduce Work Stress

Volume 1 Issue 5 | December 2006

Read the pdf of this issue View this issue online

Cover Story

Sections

Business Management

Improving Customer Relationships in the Laboratory

A customer relationship management system means a phone call from a client doesn't require them telling a potentially long story, all over again to each person they talk to. It means consistent and updated information as well as satisfied customers.

Business Management

Business Management