5 Keys to Effective Communication

Volume 7 Issue 11 | December 2012

Read the pdf of this issue View this issue online View this issue in the Apple App Store

Cover Story

5 Keys to Effective Communication

By John K. Borchardt

How honest communication reduces workplace rumors and earns credibility.

Featured Articles

Perspective On: An Academic Clinical Lab

By Sara Goudarzi

Quality Assured: Troubleshooting, scheduling, communicating, and consulting are just part of lab manager Lisa Wright's many responsibilities.


Editor's Buzz

Editor's Note: What We’ve Got Here is Failure to Communicate

Talking to your staff, your customers, and to upper management is common sense, natural and instinctive, right? Think again.

Business Management

Lab Manager Academy: Ten Tips for Negotiating Successfully in 2013

The ability to negotiate successfully in today’s turbulent business climate can mean the difference between success and failure.

Science Matters: Holding the Line on Good Laboratory Practices

The mistakes we all made coming up in the industry—the “freshman effect”—were almost unavoidable. Checking and rechecking kept us in check, and this was our go-to strategy as we became experts.

Investing to Save

A Simple Tool for Calculating ROI Can Determine Which Investments are Best for Your Lab.

Accelerating the Patent Process

New U.S. Patent Offices Create Hubs of Innovation and Economic Activity.

Computing and Automation

Modeling and Simulating Science

Computation Unravels Old and New Questions in Biology and Chemistry.

Buying a LIMS

How a Thorough and Disciplined Approach Can Help Buyers Avoid Unforeseen Costs and Other Surprises.

Laboratory Technology

It's all in the Planning

How Smart Lab Design and Layout Ensure Optimal Procedures, Workflow, Cooperation and Productivity.

Optimizing Laboratory Operations

Asset Utilization Monitoring Captures the Data Necessary to Improve Instrument Uptime and Lab Productivity.

Ask the Expert

Ask the Expert: Setting Up a Cell Culture Lab

Dr. Amanda Capes-Davis, an independent cell culture consultant and founding manager of CellBank Australia, talks to contributing editor Tanuja Koppal, Ph.D., about the imperative need to establish best practices in a cell culture laboratory.

Lab Product

The Right Choice for UV-VIS Spectrophotometers

One of the oldest and most common forms of absorption-based analysis, ultravioletvisible (UV-Vis) spectrophotometry continues to evolve.

Product Focus

Product Focus: CO2 Incubators

New Environmental Precision Gives Researchers More Control.

Product Focus: Baths and Chillers

Product and Technology Roundup: Hold the Decibels.

Product Focus: Non-Gassed Incubators

Advanced Controls Keep the Temperature Accurate Throughout the Box.

Product Focus: Pipettes

New Designs Reduce Fatigue and Increase Throughput.

Product Focus: GCxGC

Systems for Comprehensive 2D Chromatography.

Lab Health and Safety

Too Hot to Handle

A 3-Step Program for Working with Autoclaves.

Lab Health and Safety Tips

Safety Tip: Learning How to Be Safe is an Integral and Important Part of Your Work

For too many years at academic institutions and some companies, health, safety and the environment have been something extra. It’s time that it becomes part of the process.

How it Works

How It Works : A Bulk Solvent Delivery System

Problem: Solvents are used in virtually every laboratory to perform routine research procedures as well as product quality control and medical and diagnostic tests. Laboratory staff are responsible for the documentation, staging, storage and transport of solvents, which compromises valuable time spent on research.

How It Works : Temperature Control in Chillers & Baths

Temperature control is a critical aspect of many applications spanning numerous laboratories across the biotech, pharmaceutical and industrial sectors. Chillers and bath circulators are commonly employed to maintain the optimal temperature. The success of your hard work hinges on your temperature control solution.


Just How Important is Calibration? When and Why You Should Calibrate Your Balance

The answer is simple: if you use your balance at all, regular calibration is critical. The question frequently comes up when a balance is initially purchased. A new balance operator’s manual almost always recommends calibration before use.

Determining Antioxidant Potential : Using an Oxygen Absorbance Capacity (ORAC) Assay

The oxygen radical absorbance capacity (ORAC) assay is an analytical method to determine the antioxidant potential of nutraceutical, pharmaceutical and food ingredients.

Lab Product

Products in Action : PLC 2020 Compact Liquid Chromatography System

Designed to meet the growing need for personalized solutions, Gilson’s PLC 2020 is one of the only benchtop purification systems on the market capable of performing high pressure reverse phase applications at pressures greater than 500 PSI.


Products in Action : i.C3 User Interface

i.C3 User Interface | Download - Acknowledge - Access Control

Effective Cleaning of Pipettes

Chemical, water or other analysis requiring exact measurement and dispensing of liquid reagents relies on the use of pipettes. Some pipettes are disposable, however, reusable glass pipettes are preferred because they are typically of higher quality and are calibrated more exactly.

Lab Product

Products in Action: LabWare, Inc.

Recognized worldwide as the leader in enterprise Laboratory Information Management Systems (LIMS) and instrument interfacing software, announces the release of LabWare ELNTM v2.0.

Laboratory Technology

Technology News

The latest equipment, instruments and system introductions to the laboratory market.


Are You in the Market for an Electrophoresis System?

Electrophoresis relies on a basic process — particles moving in an electric field.

Are You in the Market for a Refrigerator or Freezer?

Freezers and refrigerators are an integral part of any laboratory that requires temperature controlled storage.

Are You in the Market for a TOC Analyzer?

TOC (total organic carbon) analyzers are a mainstay of environmental and quality control chemistry.

Are You in the Market for a LIMS?

A laboratory information management system (LIMS) consists of software that serves as the interface to a laboratory’s data, instruments, analyses and reports.

Are You in the Market for an Ultra-Low Freezer?

Low-temperature (or ultra low) laboratory freezers will achieve temperatures of -40°C to -85°C — much lower than their kitchen-based counterparts.