Refrigerators/Freezers Survey 2012 Results

Freezers and refrigerators are an integral part of any laboratory that requires temperature controlled storage.

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Maintaining samples at an optimal storage temperature is vital for many labs and makes choosing the right freezer or refrigerator a crucial task. Users need to demand accuracy, consistency, capabilities & reliability.

5 Questions You Should Ask When Buying a Lab Refrigerator or Freezer

  1. How is the product manufactured? Ask about the quality of the materials used and the product life expectation based on manufacturing testing.
  2. What is the warranty? What does it include and for how long? Will anything void the warranty?
  3. How green is the product? Ask the company to provide details on energy efficiency and have them relate it to your return on investment (e.g. In 4 years will you save enough money in energy costs to pay for your freezer/fridge)?
  4. How much sample capacity are you getting for your space?
  5. What are the optimal voltage/ wiring conditions for running the fridge/freezer? If the building is older, will low voltage or voltage fluctuations affect the performance of the freezer/fridge? 
Top ten features/benefits our readers look for when purchasing refrigerators or freezers:
Price 100%
Reliability of product 100%
Durability of product 99%
Warranties 97%
Energy efficiency 96%
Quiet operation 96%
Sensitivity and accuracy of temperature controls 95%
Reputation of vendor 94%
Service and support 90%
Audible and visual Hi/Lo alarm for each controller 86%

 

Types of refrigerators or freezers survey respondents are currently using:
Upright general purpose lab freezers 63%
Upright ultra-low temperature freezers 36%
Low temperature upright lab freezers 33%
Under-counter general purpose lab freezers 25%
Low temperature chest lab freezers 16%
Flammable materials storage 15%
Blood bank and plasma 14%
Chest ultra-low temperature freezers 14%
Explosion-proof 12%
Other 10%

 

Type(s) of service used by respondents for repair/service of their refrigerators/freezers:
In-house service department 41%
Third-party time/material 30%
Third-party contract 21%
Instrument manufacturer time/material 12%
Instrument manufacturer service contract 12%
Multi-vendor service provider 8%
Don’t know 6%
Our department 3%
Other 2%

 

Temperature ranges required by respondents currently using or planning to purchase fridges or freezers:
0° to -20°C 38%
-20° to -30°C 17%
-30° to -45°C 5%
-45° to -85°C 27%
Other 13%

Completed Surveys: 221

For more information on fridges & freezers, including useful articles and a list of manufacturers, click here.

See the latest survey results

Categories: Surveys

Published In

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5 Keys to Effective Communication

Published: December 1, 2012

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