What Do Bath and Chiller Users Have to Say?

Find out how survey respondents repair their baths or chillers and more in the results of our 2017 survey

By Erica Tennenhouse

Water baths and circulators are used in a variety of settings including industrial and clinical laboratories, academic institutions, government research laboratories, environmental research applications, and food technology. Despite their maturity as a product category, laboratory baths continue their slow evolution, particularly in the areas of controls and user interface.

Top 7 Questions You Should Ask When Buying a Bath or Chiller

  1. Does the product have any exclusive features? What sets it apart from other vendors’ chillers or baths?
  2. Is it important for your lab that the vendor have ISO 9001 certification?
  3. What is the warranty period? What does it cover?
  4. Are service plans available? If so, is there an on-site option?
  5. Does the unit have the appropriate cooling or heating capacity for the application? Is there enough reserve capacity to account for environmental cooling or heating losses?
  6. Does the manufacturer offer the necessary accessories for the application? (Tubing, fluid, adapters, electronic interfaces, etc.)
  7. Does the manufacturer understand the application and provide a thorough explanation of calculations to recommend the proper instrument?

Types of water bath or chiller used by survey respondents:

Standard (general purpose) water baths 60%
Circulating water baths 59%
Shaking water baths 21%
Cooled water baths 20%
Boiling water baths 12%
Waterless bead baths 10%
Stirred water baths 3%
Other 3%
Steaming water baths 2%

How survey respondents repair their baths or chillers:

Our department 60%
Other 13%
Manufacturer service agreement 12%
Third party service agreement 12%
Multi-vendor service agreement 3%

Nearly 55 percent of respondents are planning to purchase a new bath or chiller. The reasons for these purchases are as follows:

Replacement of aging system 61%
Addition to existing systems, increase capacity 19%
Other 11%
Setting up a new lab 9%
First time purchase 0%

For more information on baths and chillers, including useful articles and a list of manufacturers, visit www.labmanager.com/baths-chillers

See previous survey results:

Categories: Surveys

Published In

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Published: October 13, 2017

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