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Articles by Human Factors and Ergonomics Society

Say 'No' to Interruptions, 'Yes' to Better Work

Modern office workers are expected to multitask regularly, often juggling multiple projects and priorities over the course of a day. Studies have shown that the typical employee in an office environment is interrupted up to six times per hour, but how does that impact the finished product? New research published in Human Factors evaluates how ongoing interruptions can negatively affect the quality of work.