Scott D. Hanton
Intertek Allentown provides staff with flexibility, transparency during crisis
Understanding the unique traits of each generation ensures a cohesive work environment
City of Tacoma Environmental Services Laboratory maintains safety as top priority while executing increased workload
Duke Human Vaccine Institute Accessioning Unit handles steep increase in COVID-19 related work
Quality leadership heightens employee engagement
Finding win/win solutions that improve both relationships and work processes
Storytelling, shadowing, and mentoring are only part of an effective knowledge retention and transfer program.