ArticleThe Balanced Scorecard: How to Use KPIs Effectivelyby Holden GalushaIf not implemented properly, KPIs can be gamed by staff
Ask the ExpertInformatics Solutions for Pharma Labsby Rachel MuenzHow informatics is helping solve challenges in the pharma industry, and what lab leaders should consider when selecting informatics solutions
ArticleKnowing versus Doing: How Leaders Can Impact Performanceby Pamela Brooks-Richards, MA, CDTLF, CPIIEncouraging change in employees is not a technical problem—learn how to avoid these four misconceptions around improving performance
Ask the ExpertTips to Improve Your Influenceby Scott D. Hanton, PhDUse your ability to help others develop greater influence around the lab
NewsQuitting Smoking at Any Age Brings Big Health Benefits, Fastby University of TorontoStudy shows quitting smoking provides major gains to life expectancy after just three years
ArticleWhat Can We Learn from Near Misses?by Jonathan Klane, M.S.Ed., CIH, CSP, CHMM, CITClose calls can provide excellent learning opportunities for individuals and organizations
ArticleSetting Up Your CapEx Business Case for Successby Marwan AlsarrajFormulating an persuasive business is vital to getting CapEx investments approved
WhitepaperHow Business Intelligence Delivers Financial Insight to Outreach Labsby Change HealthcareBI can improve operational performance and compliance, and help analyze metrics against business objectives
ArticleTaking Care of Businessby Bernard B. TulsiThe leadership challenges of running a successful lab
NewsExtreme Dietary Habits for Carbohydrates and Fats Affect Life Expectancyby Nagoya UniversityResearchers find that a more balanced diet can improve long term health