Did You Know:
Enlisting a laboratory informatics specialist (LIS) to your team can provide sustained communication and help develop a collaborative relationship between your lab staff and your organization’s information technology (IT) group.
No matter the type of laboratory that you are managing, if the network or other informatics systems are down, the entire workflow of the laboratory stops. Often, IT is only contacted with there is a problem in the lab. This “out-of-sight, out-of-mind” mentality is problematic. Lab managers should invest some time in establishing a relationship with those on the IT team, so that in return, IT is invested in the work being done in the lab and will be more motivated to resolve issues in a timely manner when they arise. Do this by casually informing the IT team about interesting projects around the lab, or ask for recommendations on basic IT webcasts to educate yourself on their field. If you have a LIS on-staff, allow them to act as the “translator” between both groups, as they relate to both sides.