New Survey Highlights Role of Managers in Supporting Autistic Employees

NEXT for AUTISM report identifies workplace practices that can improve communication, accommodations, and inclusion for autistic professionals

Written byMichelle Gaulin
| 2 min read
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Creating an inclusive workplace for autistic employees requires more than hiring practices and written policies, according to a new national survey from NEXT for AUTISM. The report found that managers play a central role in shaping whether autistic employees feel supported, understood, and able to succeed at work.

The report, Inside the Autistic Workforce: A National Survey of Autistic Employees on Their Workplace Experience—and What Employers Need to Know, gathered responses from more than 400 autistic adults across industries to examine workplace experiences related to accommodations, disclosure, communication, job satisfaction, and management support.

For laboratory leaders, the findings highlight how everyday management practices can influence employee engagement, retention, and team culture.

Managers influence workplace experiences

The survey identified what NEXT for AUTISM calls “the manager effect”—the significant influence direct supervisors have on autistic employees’ workplace experiences. Respondents identified managers as a key source of support when navigating workplace expectations, communication styles, and accommodations.

The report found that autistic employees often rely on managers as trusted points of contact. According to NEXT for AUTISM, 49 percent of respondents reported disclosing their autism diagnosis to a manager or supervisor, compared with 44 percent who disclosed to human resources.

For laboratory managers, this reinforces the importance of building trust and creating team environments where employees feel comfortable discussing their needs.

Communication and clarity remain critical

The report highlights communication as a key factor in workplace success. Autistic employees reported that clear expectations, supportive interactions, and accessible information can help reduce barriers and improve workplace experiences.

In laboratory environments, where teams often coordinate complex workflows, safety procedures, and time-sensitive projects, managers can support inclusion by providing clear instructions, documenting processes, and avoiding assumptions about how employees prefer to receive information.

Workplace support gaps persist

Although many organizations have expanded conversations around neurodiversity and inclusion, the survey identified ongoing gaps in awareness of available workplace supports.

The report found that 41 percent of respondents did not know what workplace supports were available without disclosing their autism, 36 percent were unfamiliar with available workplace accommodations after being hired, and 31 percent were unfamiliar with their legal rights related to reasonable accommodations.

These findings suggest that organizations may need to improve communication about resources before employees encounter challenges.

Building more inclusive laboratory teams

The report emphasizes that supporting autistic employees requires more than formal programs. Managers influence workplace culture through daily interactions, including how they provide feedback, respond to questions, and accommodate different working styles.

For laboratory leaders, this may include reviewing hiring and onboarding practices, ensuring employees understand available resources, offering flexibility where possible, and creating team norms that encourage open communication.

As laboratories continue to prioritize collaboration, innovation, and retention, understanding how different employees experience the workplace can help managers build stronger, more inclusive teams.

This article was created with the assistance of Generative AI and has undergone editorial review before publishing.

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Frequently Asked Questions (FAQs)

  • What is the significance of the manager's role in supporting autistic employees?

    Managers have a significant influence, known as 'the manager effect', on the workplace experiences of autistic employees, providing crucial support in navigating expectations and accommodations.

  • What findings were reported regarding workplace supports for autistic individuals?

    The report indicated that many autistic employees are unaware of the workplace supports available to them, with 41% not knowing what supports exist without disclosing their autism and 31% unfamiliar with their legal rights to accommodations.

  • How can laboratory managers improve communication with autistic employees?

    Laboratory managers can enhance communication by providing clear instructions, documenting processes, and being mindful of different preferences for information delivery to support inclusion and reduce barriers.

  • What are some strategies for building inclusive teams in laboratory settings?

    Strategies include reviewing hiring practices, ensuring employees understand available resources, offering flexibility, and creating team norms that promote open communication.

  • Why is it essential for organizations to focus on autism inclusion?

    Focusing on autism inclusion enhances employee engagement, retention, and team culture, helping organizations better support their diverse workforce and foster a more inclusive environment.

About the Author

  • Headshot photo of Michelle Gaulin

    Michelle Gaulin is an associate editor for Lab Manager. She holds a bachelor of journalism degree from Toronto Metropolitan University in Toronto, Ontario, Canada, and has two decades of experience in editorial writing, content creation, and brand storytelling. In her role, she contributes to the production of the magazine’s print and online content, collaborates with industry experts, and works closely with freelance writers to deliver high-quality, engaging material.

    Her professional background spans multiple industries, including automotive, travel, finance, publishing, and technology. She specializes in simplifying complex topics and crafting compelling narratives that connect with both B2B and B2C audiences.

    In her spare time, Michelle enjoys outdoor activities and cherishes time with her daughter. She can be reached at mgaulin@labmanager.com.

    View Full Profile

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