3 Questions to Ask When Making Important Decisions
In sports, I’ve seen coaches not play their best players to the detriment of the team. Often this happens when there is an ego clash between a coach and one of his stars. One of the worst things that can happen in a locker room is the prevailing opinion that a coach will make things personal.
When making important decisions, it benefits the organization when ego is removed from the process. John Baldoni, from the Harvard Business Review, writes, “Personalization is the conflation of ego and hubris; it causes a loss of focus because the executive puts what he wants to do ahead of what the company should do.”
John outlines three questions every leader must ask when making a decision that will have significant consequences on the organization.
1. How will this decision making things better for the organization? The answer to this question must enhance the organization, not the resume of the manager.
2. How will this decision affect employees? The answer to this question should clearly identify the benefit to the employees.
3. How will this decision affect me? The answer to this question shouldn’t lead employees to the conclusion that the decision favors you more than the company.
Baldoni also points out that one of the main attributes of an organization-focused leader is compassion. He writes, “Compassion is an emotion directed toward others; personalization is selfish because it focuses only on ego.”
Or if you’re a fan of Star Wars, it might be more memorable to recall the words of Anakin Skywalker: “The Sith rely on their passion for their strength. They think inward, only about themselves... The Jedi are selfless. They only care about others.”