Live Air Date: Wednesday September 18, 2013
Knowledge retention and transfer (KRT) is an important part of management responsibility. While most managers understand the importance of developing individuals, it is more complex to sustain that development and organizational learning as the staff changes. Effective KRT tools will enable the protection of key, business-specific knowledge.
As an attendee, you will learn more about:
- Evaluating the importance of knowledge held by individuals
- How to build a KRT plan
- Introduction to a series of KRT tools
- Some of our experience with KRT
Scott Hanton earned a BS in Chemistry from Michigan State University and a PhD in Physical Chemistry from the University of Wisconsin-Madison. After graduation he joined the Analytical Science Department at Air Products and Chemicals, Inc. in Allentown, PA. In a 20 year career at Air Products, Scott had research roles in laser science and mass spectrometry, and lab management roles progressing from lab supervisor to section manager. Scott is now the Chief Scientist and Laboratory Operations Manager for the Intertek laboratory in Allentown, PA.