Leadership and laboratory management can be difficult on a good day.  In crisis, they can feel impossible.  Yet, all organizations find themselves in crisis sooner or later.  In the midst of a global COVID-19 pandemic, many organizations are in crisis now.   Crisis management forces us to really focus on what is important, to separate what could be from what is.   Good crisis managers are able to distill the facts, needs and requirements of the situation and shift their focus to those specific areas.  In addition, crisis requires even more clear and precise communication than normal.  It also requires leaders to be more open to feedback and help, to effectively take advantage of all the knowledge and experience in the team.

This webinar will provide you some background and tools for more effective crisis management:

• Elements of a crisis
• Focus on what is needed
• Clear, concise communication
• Asking for help
• Decision-making
• Learning