Management Matters Webinar
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Communication is a vital skill for all leaders. Lab managers need to effectively communicate with a wide range of different roles on a wide diversity of topics. Good communication encompasses the abilities to effectively receive and share information. Listening is the most important communication skill. Developing and practicing active listening is vital to receive accurate information and inform good decisions. When sharing information, it is important to craft messages that maximize others’ ability to understand, process, and act on the content of the message. Throughout all of the different forms of communication, using elements of positive communication will enhance the transmission of the message and build stronger relationships.
- Gathering important information
- Asking powerful questions
- Transmitting effective messages
- Building relationships in the lab
- Advocating for the lab to senior management