Quality control (QC) is a process that dictates the manufacturer’s ability to ensure that customers receive defect-free products that meet their needs. While QC done the wrong way can easily put consumers at risk, effective QC ensures the use of best practices and a strict adherence to standards to deliver high-quality products. This not only helps manufacturers with cost-management, brand damage and liability protection, less waste production, reduced risk of delays in the supply chain, and on-time product delivery, but also improves their reputation among customers.
The assurance and delivery of quality products promotes customer loyalty, repeat business, and new customers. It also can contribute to a positive branding of the product and the manufacturer, as well as a better position in the market.
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