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In face-to-face communication, body language accounts for more than two thirds of the impact of your message. It is always more emotionally revealing and more emotionally accurate than what you say. One researcher claimed that in making a first impression, nonverbal communication is ten times more powerful than what you say!

In this session you will learn ways to enhance your own body language as well as how to understand the hidden messages sent by others. Special attention is given to how gender differences account for some forms of misunderstanding.

Learn how to use appearance, posture, gesture, facial expression, eye contact, and voice to communicate more effectively. Small changes in your behavior can create big results.

We examine three key points

• The Power of First Impressions
• Projecting Greater Personal Power
• Establishing Rapport

Bill Acheson is an expert in nonverbal communication. As a faculty member of the Department of Communication at the University of Pittsburgh for over 20 years and as a professional speaker since 1994, Bill has spoken to thousands of people across the United States about how to use body language to communicate more effectively. From the classroom to the courtroom to the conference room, Bill has worked with professionals who want to improve their bottom-line performance. It’s not just what you say; it’s how you say it.

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