Here are three principles to help managers climb the “strategic” summit.
Create Differentiation. What do Johnny Cash and the Mini-Cooper automobile have in common? Johnny Cash didn’t have the best singing voice and the Mini-Cooper isn’t the highest performance automobile on the market. However, they have both been remarkably successful, not because they were “better,” but because they were different from their competition in ways their core customers valued. Strategic leaders are continually asking two questions:
- What are the different activities we’re performing than our competition?
- What are the similar activities we’re performing in a different way than our competition?








