2012 LIMS User Survey Results

By Lab Manager

A laboratory information management system (LIMS) consists of software that serves as the interface to a laboratory’s data, instruments, analyses and reports. A LIMS can help develop a workflow for a new experiment, control the steps of the process as it runs, or integrate a collection of laboratory platforms.

5 Questions You Should Ask When Buying a LIMS

  1. Why does your organization need a LIMS? You and your staff should come up with a cost-benefit list to help you decide if a LIMS is worth investing in.
  2. What are your current user requirements and how do you expect those to change five to ten years down the road? Make a list. If you expect your needs to change, a flexible LIMS is likely a good choice. Requirements can include labeling, sample registration, etc.
  3. Do you need a consultant to help you decide whether a LIMS is a good fit for you or not? Examine the pros and cons and make sure you properly research potential consultants.
  4. How does the company’s LIMS differ from other products out there? Make sure you do your homework and phone each company you’re interested in. If they can’t answer your questions, they probably aren’t a good fit for you.
  5. Ask for fact sheets, features lists and case studies from the company. This literature is a starting point for picking the best LIMS for you. A product demonstration is essential.


Top ten factors/features considered by our readers when purchasing a LIMS:

Ease of use 98%
Service and support 98%
Customization 97%
Up time 97%
Versatility 96%
Price 96%
Ease of installation 96%
Security 95%
Multi-platform 94%
Scalability 93%


Respondents’ biggest challenges with LIMS implementation:

Product supports the lab’s workflows and processes 31%
Configuring and integrating with other systems in the lab 19%
Staff adoption and training 18%
Data migration into the new system 17%
Demonstrating ROI 5%
Adding new features and functions to the application 4%
No challenges 4%
Other 2%


The type of LIMS installation configurations our respondents have:

Client/server 49%
Stand alone 30%
Web based 29%
Thin client/server 8%
Other 2%


Readers respond to whether their companies have internal information technology (IT) departments that support laboratory systems:

Yes 51%
Yes, but very limited 31%
Other 17%


Primary reasons why our readers are purchasing LIMS:

Upgrading existing LIMS 24%
Sample management 13%
Quality Assurance/Quality Control 12%
Workflow automation 11%
Regulatory management 9%
Addition to existing systems, increase capacity 7%
Setting up a new lab 5%
User reporting 5%
Other 14%

Completed Surveys: 317

For more information on LIMS, including useful articles and a list of manufacturers, visit www.labmanager.com/lims

See the most recent results here

Categories: Surveys

Published In

5 Keys to Effective Communication Magazine Issue Cover
5 Keys to Effective Communication

Published: December 1, 2012

Cover Story

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