Live Air Date: Thursday, August 7, 2014
Superior client service is a critical ingredient for thriving in today’s value-driven lab environment. How is your lab ensuring the complete satisfaction of its clients?
Please join hc1.com CEO Brad Bostic and special guest speakers Patti Smith and Pat Arthur of North Memorial Reference Lab as they discuss how they utilize real-time healthcare insight and communications in order to create a seamless and personalized client experience that consistently exceeds expectations.
During the webinar you will learn how to:
- Transform fragmented data into real-time healthcare insight that makes it possible to provide the highest level of client service.
- Drive a culture of continuous quality while identifying opportunities to add value.
- Instantly gain visibility into issues occurring across the entire lab in order to proactively correct problems.