Faster Turnaround Means Happier Customers

Managing the pace of technological change that defines next-generation sequencing (NGS) isn’t just an issue for NGS labs. It also challenges the makers of NGS instrumentation. The pressure to stay ahead of the curve is particularly felt in vendor sequencing services labs.

Written byMelissa Kamkar
| 6 min read
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A Sequencing Services Lab's Experience with Adopting a LIMS

Managing the pace of technological change that defines next-generation sequencing (NGS) isn’t just an issue for NGS labs. It also challenges the makers of NGS instrumentation. The pressure to stay ahead of the curve is particularly felt in vendor sequencing services labs, which provide on-demand service to their instrumentation customers, as well as sequencing services to clients who outsource their sequencing projects.

“As sales increased, so did our responsibility to our customers to make sure their sequencing results were turned around as quickly as possible,” said Larry DeDionisio, scientist at the Illumina FastTrack Sequencing Services lab. The lab saw such a dramatic increase in its workload that tracking and assessing its own internal performance took a back seat as staff focused on getting high-quality sequencing data back to clients.

“We were sequencing more than ever before, which meant we were collecting more information than ever before,” said Courtney McCormick, project manager for sequencing services at Illumina. “And our methods for organizing that information were still catching up. We needed a solution that would help us evaluate our processes and find ways to work more efficiently.”

In May 2011, the FastTrack lab opted to replace its homegrown sample-tracking database with the Geno- Logics LIMS, a system that provides end-to-end information management of samples, tests, and results for next-generation genomics labs. In one week, the Fast- Track Sequencing Services lab was tracking test samples in the LIMS, which is preconfigured specifically for Illumina sample preparation, cluster generation, and sequencing protocols. Even during the testing phase, the lab staff noticed significant time savings, since the LIMS automates manual tasks in the workflow. The LIMS has also been flexible enough to accommodate different types of instruments and protocol changes that pass through the lab on a near-weekly basis.

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