Original broadcast date: Wednesday October 2, 2013
Presenter: Scott Friedman

“Celebration” is one of the most effective ways to engage your employees, improve team performance, and create more connected communities. In this entertaining, interactive, content rich session, we will learn how to create a culture of celebration leading to more innovative, authentic, responsive employees. Learn what the most admired organizations are doing to honor, celebrate, engage and retain employees & customers. You will discover that those who celebrate stay connected.
As an attendee you will learn:
- To “recalculate” mistakes and turn them into opportunities
- How to turn grievances into gratitude
- How to turn on and apply the “GPS”- gratitude, play and surprise
Scott Friedman, CSP and former President of the National Speakers Association (NSA), is an internationally sought after speaker and author. He speaks on a variety of topics over 80 times a year. Scott’s main area of expertise is employee innovation, celebration, and customer experience.