Original broadcast date: Wednesday March 6, 2013

Presenter: Ed Oakley

In today's lab environment, the one thing we can count on is the constancy of change. We're halfway through the transition of the last change when another one is thrown at us. Our people get upset, productivity is impacted, and we seem like we're constantly having to start over. What is the heart of the change issue, and how do we optimize getting from where we are to where we want to be?

In this webinar, you will learn:

• The key distinction between change and transition, as well as management and leadership.
• The key first step that must be completed before people will accept change and take responsibility for implementing it.
• A five-step framework for leading change that will alter how you view your role.
• The intent of each of the steps, so you can use them independently as needed.

As founder of Enlightened Leadership Solutions, Ed Oakley has had the privilege of personally working with managers from at least 68 countries over the last 25 years. His current career started developing when, as a graduate engineer, he was promoted to manager for the first time at Hewlett-Packard. You might relate to his shock at realizing how much more difficult it is to get things done through other people than to just do it yourself. That launched his quest to understand how to bring out the best in people, including himself.