Andrew Wilcox has over 30 years of experience in service delivery, sales, and marketing across multiple industries, including oil and petrochemical, clinical, food, and environmental. For the last 17 years, he has been with SCIEX, where he started as a field service engineer before progressing into a service commercial role. Now, as a senior market development manager for aftermarket and software EMEAI, Andy helps create and promote service solutions that keep SCIEX customers—and their instruments—running efficiently and producing data critical to their workflows.