The FDA has increased its focus on modernizing the regulation of pharmaceutical manufacturing and drug product quality. As a result, innovative pharmaceutical companies are re-examining whether traditional drug development and commercialization processes are sufficient.

Mutual recognition arrangements (MRAS) are drawing the global accreditation community closer to accepting the outcomes of each other's accreditation.

A customer relationship management system means a phone call from a client doesn't require them telling a potentially long story, all over again to each person they talk to. It means consistent and updated information as well as satisfied customers.

An unstructured approach to problem solving may not ensure that all voices are heard–that's when the nominal group technique is effective.