Lab Manager | Run Your Lab Like a Business

Cover Story |  Volume 1 - Issue 5  |  December 2006

A Nominal Agenda to Reduce Work Stress

An unstructured approach to problem solving may not ensure that all voices are heard

Sections

Leadership and Staffing

A Nominal Agenda to Reduce Work Stress

An unstructured approach to problem solving may not ensure that all voices are heard–that's when the nominal group technique is effective.

Business Management

Improving Customer Relationships in the Laboratory

A customer relationship management system means a phone call from a client doesn't require them telling a potentially long story, all over again to each person they talk to. It means consistent and updated information as well as satisfied customers.

One Test, One Accreditation–Accepted Everywhere

Mutual recognition arrangements (MRAS) are drawing the global accreditation community closer to accepting the outcomes of each other's accreditation.

Compliance-based Operational Excellence in Pharmaceutical GMP Laboratory Operations

The FDA has increased its focus on modernizing the regulation of pharmaceutical manufacturing and drug product quality. As a result, innovative pharmaceutical companies are re-examining whether traditional drug development and commercialization processes are sufficient.