If we want to understand what really defines leaders then we have to start by looking at their followers. The old motivational tricks no longer work. Employees have become jaded from broken promises and failed dreams.

Workers who are loyal to their employers tend to be paid more, according to the first broad-scale study of worker loyalty and earnings.

Study finds personality is as strong a workplace motivator as external threats or rewards.

Business partnerships are about learning to leverage the best of what others can bring to the table for mutual benefit and growth.

How to run an efficient and creative lab without micromanaging

Do your employees simply show up for work or are they committed to making a difference? Your employees’ passion, ideas, feedback and enthusiasm are your lab’s greatest asset.

Are you motivated? Is everyone motivated? Yes or no? Take a look around your lab.

I wrote here several months ago that managers have the power to dramatically improve a lab’s bottom line by embracing new ways of doing things. I told the story of how one of the biggest game changers in the industry— the automation of manual processes— came about because suppliers chose to look at the customer/lab relationship in a new way.