Mind maps are used as an aid in organizing ideas and tasks, problem solving, and decision making. Lab managers can use mind mapping to design R&D projects to develop new products or process innovations and track progress of the work.

While technical ability is essential to becoming a successful laboratory manager, it is not sufficient. Many outstanding scientists or engineers have failed as lab managers. It takes more than just technical ability. What is this more that outstanding lab managers have?

Limited training budgets pose a challenge for many lab managers. To meet their training needs we need to scrutinize both internal training programs and those offered by consultants and other external suppliers more carefully. Maintaining an effective

Is there a large laboratory in your area that might close? Or is there one that has closed and reopened and is renting laboratory space? If so, this might represent a valuable opportunity for your firm.

The best single way for lab managers to promote outstanding effective technical service is to take care of the lab people who take care of customers. When the people who work for you feel valued, they will make your firms customers feel valued.

The recent demise of Chrysler's once popular PT Cruiser automobile holds important lessons for lab managers. A decade ago, Chrysler Corporation introduced its PT Cruiser. The car's retro styling immediately made it popular with both car dealers and d