communication
A practical playbook for lab leaders preparing for safety crises and operational disruptions
| 5 min read
With phishing attacks on the rise, lab managers must be ready to communicate how they will learn from vulnerabilities and prevent future attacks
| 3 min read
Demonstrate positive communication, trust, and appreciation to improve relationships
| 2 min read
Effective leadership in laboratory medicine fosters a culture of patient-centered care, ensuring quality and compassion in healthcare.
| 4 min read
Research from health care shows that values-driven listening improves trust and resilience—lab managers can apply the same strategies to strengthen culture and performance
| 3 min read
Your lab’s branding goes beyond a logo—and it helps define reputation, shape customer experience, and cement the priorities of your lab
| 3 min read
As technical expertise becomes outdated, foundational abilities are proving essential for laboratory leaders and teams to adapt, innovate, and succeed in an AI-driven workplace
| 3 min read
Inspired by The Art of Positive Communication, Julien Mirivel’s research shows how simple greetings can foster trust, boost morale, and build stronger lab teams
| 3 min read
