Laboratory team engaged in lab staff training and learning

Talent Development in Laboratories Belongs in Core Operations

Why skill building, retention, and adaptability cannot sit outside daily lab work

Written byMichelle Gaulin
| 3 min read
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Talent development in laboratories is the ongoing practice of building technical, analytical, and leadership skills as part of everyday laboratory work. Insights recently shared by Harvard Business Review, adapted from The Octopus Organization: A Guide to Thriving in a World of Continuous Transformation by Phil Le-Brun and Jana Werner, argue that organizations treating development as optional face measurable risks.

For laboratory operations, those risks include skills gaps, disengaged staff, lower retention, and reduced capacity to adopt new methods and technologies. Reframing talent development in laboratories as an operational priority offers practical lessons for lab managers navigating constant change.

Why talent development in laboratories affects performance and retention

Laboratories depend on specialized expertise, procedural consistency, and adaptability. When laboratory workforce development is deprioritized, labs often struggle to keep pace with evolving instrumentation, data analysis tools, and regulatory expectations. These gaps directly affect productivity, data quality, and operational resilience.

“Supporting staff development increases employee engagement, which drives higher retention, greater technical flexibility, and stronger performance,” said Scott Hanton, editorial director at Lab Manager. “Even small investments in training help staff see themselves in the future of the lab and increase their commitment and motivation to deliver high-quality work.”

That operational reality aligns with the HBR-adapted framework behind the “Octopus Organization,” which emphasizes flexibility and decentralization, with talent development treated as a continual investment rather than a periodic initiative. In laboratory settings, this approach supports stronger retention by demonstrating commitment to staff growth while reducing dependency on a small number of highly specialized individuals.

Making learning part of laboratory work

One of the most actionable lessons for lab managers is to make learning part of the work itself. Embedding lab staff training into active projects can include short learning sprints at the start of an initiative to introduce new techniques, tools, or workflows. Even limited, structured learning time upfront can reduce downstream errors and rework.

Reflection is equally important. Practices such as post-project debriefs and after-action reviews allow teams to identify skills gained and operational improvements. These activities support talent development in laboratories without pulling staff away from core responsibilities.

Using micro-learning to support lab staff training

Micro-learning plays a practical role in laboratory workforce development. Short videos, brief technical documents, or focused interactive exercises allow staff to build skills incrementally. For lab managers, micro-learning supports just-in-time training when implementing new instruments, methods, or data systems, improving consistency and confidence across teams.

Strategic planning for laboratory workforce development

Effective talent development in laboratories requires deliberate planning. Lab managers can proactively identify near-term skills needs based on organizational goals, such as automation adoption, expanded testing capabilities, or cross-functional collaboration. Regular skills-gap assessments help prioritize training investments and align development with operational strategy.

Linking lab staff training to career progression further strengthens engagement. When development goals connect to performance discussions and advancement opportunities, staff better understand how learning supports both individual growth and laboratory success.

Encouraging peer-driven learning in laboratories

Self-organized learning groups offer another pathway for talent development in laboratories. Groups formed around shared interests, such as new analytical tools or emerging technologies, encourage experimentation and knowledge sharing. Skill-exchange approaches, where staff identify skills they can teach and skills they want to learn, further strengthen internal capability while supporting collaboration.

Talent development as laboratory infrastructure

In laboratory environments, talent development functions much like instrumentation, data systems, or quality programs. When it is treated as optional, gaps emerge quickly. When it is integrated into everyday operations, labs gain flexibility, resilience, and a workforce capable of sustaining change. These management lessons echo a reality familiar to lab managers: sustained laboratory performance depends on continuous skill development, not one-time training efforts.

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This article was created with the assistance of Generative AI and has undergone editorial review before publishing.

About the Author

  • Headshot photo of Michelle Gaulin

    Michelle Gaulin is an associate editor for Lab Manager. She holds a bachelor of journalism degree from Toronto Metropolitan University in Toronto, Ontario, Canada, and has two decades of experience in editorial writing, content creation, and brand storytelling. In her role, she contributes to the production of the magazine’s print and online content, collaborates with industry experts, and works closely with freelance writers to deliver high-quality, engaging material.

    Her professional background spans multiple industries, including automotive, travel, finance, publishing, and technology. She specializes in simplifying complex topics and crafting compelling narratives that connect with both B2B and B2C audiences.

    In her spare time, Michelle enjoys outdoor activities and cherishes time with her daughter. She can be reached at mgaulin@labmanager.com.

    View Full Profile

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