Through the measurement of specific key performance metrics (KPMs) on your assets, manufacturers and service providers, it is possible to turn knowledge into purchasing power.

ARUP Laboratories' Corporate Responsibility Program has produced impressive results in the areas of recycling, reusing, and reducing, increased employee involvement and enthusiasm, positive client feedback, and community support and recognition.

Laboratory managers can play a leading role in implementing improvements in research process and facility management. When coupled with lean thinking, these objectives can become powerful tools for change with an eye toward sustainability.

It is still too early to gauge the exact impact of the world-wide financial meltdown on the laboratory sector. What has emerged thus far is a mixed picture based on industry and type of laboratory.

The work of lab management is changing to keep pace with the demands of the global workplace. By planning ahead and providing true customer service, labs can continue to efficiently operate well into the future.

Delegation is not just telling someone what to do. The team members you delegate to must be able to act fully in your absence. This means letting them think and decide for themselves. Fully empower people to act independently.