In an organization composed largely of specialists who direct and discipline their own performance through feedback from colleauges, customers and headquarters, the management of knowledge and information becomes a key to gaining competitive advantage.
Lab managers drive sustainability by optimizing energy use, selecting eco-friendly materials, reducing waste, and ensuring compliance with green standards
Training is important. It's the one way to improve the quality of your workforce with the staff you have. However, training is only valuable when employees retain the information that was taught to them.