Lab Leadership

Meetings, emails, and presentations are often filled with a seemingly endless stream of jargon — such as ‘pick the low-hanging fruit’ or ‘think outside the box’ — that is supposed to serve as shorthand to help convey a message. Does it work? Does its overuse become cliché? Why do people rely on jargon to communicate?

Since 2000, according to numerous national surveys, less than one-third of workers in the United States are engaged in their work as measured by their involvement, enthusiasm, and commitment to their work. If you simply reflect on your most recent encounter as a consumer at your local retail store, restaurant, or government agency, your own experience will more than likely validate the reality of these startling statistics.

When HR professionals talk about rewards and recognition in the workplace, it’s easy to hit the default button that leads directly to bonuses or “attaboys.” After all, every employee appreciates a nice check or a public pat on the back for a job well done, right? Incentivizing workers this way definitely has a long-standing place in generating goodwill and improving morale with employees.















