Clinicians and patients alike know that traditional cancer treatments beat up the person as much as the cancer. Success arises only if the treatment kills the cancer before the patient. For decades, researchers sought solutions that attacked only the cancer, not healthy tissue.

Do you work in customer services? If you do, it is better to express your positive interpersonal  feelings naturally. Suppressing the benevolent interpersonal emotions of employees for customers has a negative impact on customer satisfaction, as indicated for the first time in a new study conducted by Prof. Dana Yagil of the Department of Human Services at the University of Haifa. The study was published in the journal Motivation and Emotion. “Suppression of positive interpersonal emotions is contrary to natural behavior in social interactions,” said the researcher.

Two cannabis testing labs from Colorado share their thoughts on how the state’s emerging recreational marijuana industry has affected them.

Putting oneself in the customer's shoes makes managers even more likely let their own feelings get in the way

A surprising new study in the Journal of Consumer Research reveals that goal priming can backfire, especially when consumers are in uncommon situations

New study shows how a minor change to a job ad can increase the size and quality of an applicant pool.

Changes may add to challenge of finding new jobs.

Unfortunately, there are still those in business who see having a female CFO as a “token.” But a new research study finds that not only does having a female CFO lead a company to more ethical tax decisions, but having female board members is also beneficial—and necessary—for ethical financial decision making.

It’s late January here in northern New Jersey. From Boston to Cape May, everyone is bracing for “the monster storm of 2015.” I’m having flashbacks to the winter of 2010 and 2012’s Hurricane Sandy, weather events similarly filled with drama, uncertainty, and hype—some real, some overblown. But we survived that and we will, I’m fairly certain, survive this. Which brings me to this month’s note.

Fire extinguishers need to be appropriate to the type of fire.

Screenwriters know there is a magic formula called “structure” that must be adhered to when writing a successful script. A key element is what occurs at the nine-minute mark in a film. That’s when the hero’s life undergoes a change that forces them to take action and regain their footing, which catalyzes the triumphant conclusion.

Problem: A variety of factors can result in obsolete laboratory equipment and R&D devices. Project
completion, equipment upgrade, lab closure, and downsizing all create surplus pharmaceutical assets
no longer required in the same capacity—or at all. Given budget restrictions and the importance placed
on environmentally-sound business practices, organizations can’t afford to allow surplus assets to lie
idle or dispose of them without thought to the process. Surplus requires an innovative and sustainable
process that supports strategic business goals.