Laboratories often see themselves above providing great service to their customers - they aren’t! We will define customers – external and internal, review the best examples of companies giving exceptional service to their customers, and relate their successes to the laboratory environment.

In this free webinar learn how to optimize your sample extraction and analysis, and then apply these techniques to your application.

Learn how you can meet your lab’s sustainability goals with this informative webinar led by an architect and engineer with combined experience of over 40 years in laboratory design.

Complying with all the requirements of EPA 1664 is complicated and labor intensive. Use automation in your lab to reduce time and labor, increase accuracy and minimize analyst contact with hazardous chemicals.

Tune into our live webinar to hear Tanuja Koppal and  Dr. Cournoyer discuss how to he developed comprehensive checklists for managing chemical inventory, explain why and how he created the five types of checklists that have proved most effective, and offer insights into ensuring compliance.

In today's lab environment, the one thing we can count on is the constancy of change. What is the heart of the change issue, and how do we optimize getting from where we are to where we want to be?

This webinar brings together the key elements of change management, neuro-linguistic programming, core challenge analysis and tried and-true direct response copywriting.

Find out all you need to know about budgeting for your lab in this webinar.
 

This session will whack leaders' thinking, give them a personal sense of mission of their importance as service leaders, and share many no cost or low cost ideas for how to create a culture where employees are fully engaged using the elements of a spirited workplace.

Tune into our live educational webinar to gain a deeper insight into water purification technologies and explain how to select the appropriate one for your laboratory.
 

Merge Gupta-Sunderji will not only outline the eight definitive characteristics of high-performing teams, but will also give you specific tools that you can use to build these qualities in your staff AND lead your team to continued productivity.

Tune into our live webinar to hear Jon discuss how to find and fix the eight most common chemical management errors to ensure consistent, accurate, real-time chemical data that streamlines lab workflows while lowering costs.