Staffing companies are able to recruit scientists with detailed skill sets and established career goals within the scientific community for a specific position.

Simulation tools have been available for 40 years, but advances in computer technology have now made them truly practical for use in managing operations in laboratories, which by their nature are complex due to the mix of tests conducted, the variety of equipment involved and the scientist skill set needed.

Scientific communication researchers see a change in the prevailing mode of scientific communicationthe top-down deficit model to one in which being engaged with the public at some level is just part of what it means to be a scientist.

The mantra in your organization should be how each department can help every other department. Managers need to focus on how they can make it easy for customers to do business with their lab, and others need to focus on what they can do to make it easy for your lab to do business with them.

The best single way for lab managers to promote outstanding effective technical service is to take care of the lab people who take care of customers. When the people who work for you feel valued, they will make your firms customers feel valued.