communication
NEW ALBANY, Ind. -- Small talk is far from "small" or trivial, says psychology professor and shyness expert Bernardo J. Carducci. It is the salve of a disconnected society -- the "cornerstone of civility."
Around this time of year, I like to think back on the many challenges that communicators and their companies faced and figure out who really missed the mark. While there will never be a shortage of blunders to focus on, these were truly the biggest communications mistakes of the past 12 months. -- Paul Argenti
We’re just now starting to see the drawbacks of how technology is affecting our interactions in the real, physical world
Choosing and using the best communication channels for your team.
The solution to effectively offering criticism is to seek out the positive in the other person—or in the other person’s position—before making any comments or suggestions.
Understanding each other's needs and priorities is key to a good working relationship
Talking to your staff, your customers, and to upper management is common sense, natural and instinctive, right? Think again.
How honest communication reduces workplace rumors and earns credibility
