Leadership Skills

While you might think that having people fear you to some degree is good, fear in a relationship actually has many negative effects. In fact, research shows that when people are operating in fear, it impairs their analytical thinking skills, decreases their creative insight, and reduces their problem solving abilities—the exact things workplaces need to succeed in today’s marketplace.

A new study finds that corporate downsizing reduces managerial diversity, especially when layoff decisions consider workers’ position or tenure. But when layoffs are based on performance evaluations, managerial diversity remains intact — at least when it comes to white women and blacks.

To successfully navigate workplace conflict, managers must be able to confront team members in a positive, productive manner. Whatever the situation, whether two people are actively quarreling, or whether one person’s behavior is impacting the entire work culture, a manager must be able to step in, take charge and do so in a way that does not contribute to the drama.

Everyone puts things off once in awhile, but habitual procrastinators are setting themselves up for failure. Keep in mind that pressure situations are also highly stressful, and stress interferes with your ability to learn and remember.

Around this time of year, I like to think back on the many challenges that communicators and their companies faced and figure out who really missed the mark. While there will never be a shortage of blunders to focus on, these were truly the biggest communications mistakes of the past 12 months. -- Paul Argenti














