Understand and Adapt to Different Communication Styles.

To successfully navigate workplace conflict, managers must be able to confront team members in a positive, productive manner. Whatever the situation, whether two people are actively quarreling, or whether one person’s behavior is impacting the entire work culture, a manager must be able to step in, take charge and do so in a way that does not contribute to the drama.

Ask most workers if they've ever had a narcissist for a boss and you'll hear stories of leaders who have taken credit for others' work, made decisions without consulting others and used every opportunity to talk about themselves.

In this powerful, skill building program you will learn to communicate assertively in a variety of challenging situations so you can be a positive role model to those you work with and for.

Everyone puts things off once in awhile, but habitual procrastinators are setting themselves up for failure. Keep in mind that pressure situations are also highly stressful, and stress interferes with your ability to learn and remember.

Many are arguing that by choosing to continue working rather than retiring, older workers are taking away jobs from younger people hoping to enter the workforce. But a new study shows this isn't the case.

If we want to understand what really defines leaders then we have to start by looking at their followers. The old motivational tricks no longer work. Employees have become jaded from broken promises and failed dreams.

In this webinar, we’ll address the traditional SWOT but with a sharp focus on infusing it with the specificity needed to bring it to more than a brainstorming exercise.  

Around this time of year, I like to think back on the many challenges that communicators and their companies faced and figure out who really missed the mark. While there will never be a shortage of blunders to focus on, these were truly the biggest communications mistakes of the past 12 months. -- Paul Argenti

Common knowledge in the business world is that the rate of failure among new leaders in the first 18 months ranges from 38 percent to more than 50 percent.

Child Psychiatrist David Levy introduced the term "sibling rivalry" in 1941. Self-explanatory in its terminology, the concept of sibling rivalry is easy to grasp. The mechanism of employee rivalry works essentially the same way, with the employees in a competitive relationship, striving for greater approval from their employer or manager.

Stony Brook University challenges scientists to answer 11 year-olds’ next question; International contest seeks more effective ways to communicate science to the public.