There are managers who have learned to use psychological techniques to confuse, contort, and control members of their staff. You may never encounter one of these characters, if you are lucky. However, if you do run into such an unpleasant character, here are some tips on how to survive.

How to stop arguing and start communicating in the lab!

I wrote here several months ago that managers have the power to dramatically improve a lab’s bottom line by embracing new ways of doing things. I told the story of how one of the biggest game changers in the industry— the automation of manual processes— came about because suppliers chose to look at the customer/lab relationship in a new way.

We all know the form of classic networking, and people in sales or supply chain management pioneered it for business purposes. It’s where they meet casually with colleagues. Maybe the individuals involved don’t work for the same company.

Change has always been an issue for every generation and it often makes people feel extremely uncomfortable. I find that people don’t mind change if it was their idea, but when faced with a change someone else has made, it can cause a major dis