Stop struggling to motivate associates and balance employee needs. Get the skills you need to fine-tune employee performance and effectively manage situations in this informative, humorous program.

In this webinar, participants will look at their attitude about power and understand its importance in their role as a manager. Learn how you can can increase your influence and become more comfortable with power.

Business partnerships are about learning to leverage the best of what others can bring to the table for mutual benefit and growth.

In the age of the “human capital” economy, we are experiencing incredible shifts in the way people work.

The slogan of the micromanager may well be “If you want something done right, do it yourself.” However, “Micromanagement stifles initiative and kills motivation,” according to a very successful manager, World War II General George S. Patton. Despite this, many of us have worked for micromanagers and some of us (this author included) have even been micromanagers. Why do people micromanage? How can micromanagers change their ways?

Every day you engage in partnerships that influence your reputation and your results. Your relationships can be collaborative or competitive, transactional or transformational. Partnership synergy is about learning to leverage the best of others for mutual benefit and growth.

Laboratories often see themselves above providing great service to their customers - they aren’t! We will define customers – external and internal, review the best examples of companies giving exceptional service to their customers, and relate their successes to the laboratory environment.

Most managers and employees fear conflict at work because it can reduce productivity, negatively impact teamwork, and consume valuable time that could be better spent elsewhere. Unfortunately, conflict is inevitable, so we might as well learn to deal with it.

How to run an efficient and creative lab without micromanaging

Most people spend more than forty hours a week at work. Attend this webinar to find out how to make that time as pleasant and productive as possible.